Reporting Bugs in TightVNC
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First of all: please do not e-mail bug reports directly to the developers. A much
better place to report bugs is the bug tracker
on the SourceForge.net site. Also, it's ok to send a message in the TightVNC mailing list.
Using the Bug Tracker
Go through the following steps when reporting a new bug:
- Ask yourself is it really a bug. Maybe it's rather a misconfiguration or a
hardware failure etc. Double-check that.
- If you have not registered on the SourceForge.net Web site, please do that before posting a bug
report (see more information below).
- Go to the bug
tracker on SourceForge.net.
- Make sure you are logged in.
- Search existing bug reports for similar problems. If it's already there, just
post another comment, instead of adding a similar report.
- If you have not found an existing report on your problem, consider adding a new bug
report.
- Choose an informative subject line.
- Describe the problem, trying to provide enough information to let a tester reproduce
the bug.
Why Registration Is Necessary?
Technically, it is possible to post bug reports anonymously. The registration simply enables
sending you notifications on any changes in the bug status. Also, as a registered user,
you will automatically receive all the comments attached to your bug report. Note that such
comments can include clarification requests from project developers, or information on
possible workarounds.
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