Reporting Bugs in TightVNC

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First of all: please do not e-mail bug reports directly to the developers. A much better place to report bugs is the bug tracker on the SourceForge.net site. Also, it's ok to send a message in the TightVNC mailing list.

Using the Bug Tracker

Go through the following steps when reporting a new bug:

1. Ask yourself is it really a bug. Maybe it's rather a misconfiguration or a hardware failure etc. Double-check that.
2. If you have not registered on the SourceForge.net Web site, please do that before posting a bug report (see more information below).
3. Go to the bug tracker on SourceForge.net.
4. Make sure you are logged in.
5. Search existing bug reports for similar problems. If it's already there, just post another comment, instead of adding a similar report.
6. If you have not found an existing report on your problem, consider adding a new bug report.
7. Choose an informative subject line.
8. Describe the problem, trying to provide enough information to let a tester reproduce the bug.

Why Registration Is Necessary?

Technically, it is possible to post bug reports anonymously. The registration simply enables sending you notifications on any changes in the bug status. Also, as a registered user, you will automatically receive all the comments attached to your bug report. Note that such comments can include clarification requests from project developers, or information on possible workarounds.